Business Centre Manager
|Business Centre Manager
|Administration and Office Support
|29 January 2024
Vibe Recruit are working on behalf of their client to appoint a Business Centre Manager on a permanent contract, based in Caerphilly.
You will be responsible for the day to day operations of the Business Centre. Maintaining high standards of facility upkeep, building strong stakeholder relationships, and implementing sales strategies to optimise occupancy. Additionally, the Business Centre Manager ensures compliance with legal regulations, aligns with corporate growth initiatives, and plays a pivotal role in driving growth.
Ultimately, duties and responsibilities are to ensure the Business Centre is run professionally with the highest of standards and managing the expectations of clients/tenants.
Develop sales and marketing strategy to fill vacant spaces.
Manage and oversee the day-to-day activities of the centre's receptionists
Deal with tenant enquiries and managing their expectations with regards to the site and their workspace
Manage customer enquiries, arranging viewings and organising sales and lettings
Conduct audits and inspections of the sites and units to ensure a compliant and safe working environment
Book maintenance requests and assist external contractors working onsite
Maintain high tenant occupancy and create rent forecasts for the coming months
Maintain an understanding and work to policies relating to statutory H&S obligations to ensure the company is H&S compliant
Maintain up-to-date knowledge of GDPR and AML legislation and ensure the business follows mandatory requirements
Escalate identified issues and risks
Deliver professional and friendly viewings, identifying upselling opportunities
Skills and experience
Experience in serviced office/flexible office industry/commercial property management
Proven success in a business-to-business sales environment
Experienced in self generation of new business sales leads
Experience with CRM system, social media to develop sales leads
Strong negotiation skills
Good communication skills and good working knowledge of MS office Suite.
Possess good decision-making and problem-solving skills and be capable of applying own judgement Friendly and easy-going personality while also being very perceptive and disciplined
Ability to deal with difficult people and/or situations
Possess excellent organisational skills and an ability to manage and prioritise a busy workload
Time management and organisational skill
Personable and approachable with a positive nature
Flexible, focused, sensible, professional and self-motivated
£40,000 per annum, plus 5% bonus.
For more information, please contact Naomi on 07506 949615.
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.