Client Service Executive
|Job Title:||Client Service Executive|
|Industry:||Administration and Office Support, Contact Centres|
|Contact Name:||Eve Jenkins-Tucker|
|Job Published:||30 September 2021|
Client service executive
Monday to Friday
My client is looking for an individual to join their fast-growing team based in Romford as a client service executive.
Do you have administrative or customer service experience or both! Then this role could be for you!
Key Responsibilities and Duties
Complete team workloads including but not limited to the following:
Import and export of client files onto our CRM system, Utility Manager.
Produce and send required reports on a daily, weekly, and monthly basis.
Review and quality check our field agents results prior to exporting them to our clients.
Answer queries from our field agents, clients, and third-party suppliers such as locksmiths, dog handlers and engineers.
Keeping field agents informed of relevant information including stops and goes at the Warrant stage.
Answer incoming calls from our field agents to record the outcomes of warrant days on our CRM system, Utility Manager.
Cover team workloads to a sufficient level during staff absence to ensure our clients receive a consistent service.
Communicate with our clients, field agents, and third-party suppliers directly.
As well as a regular salary, this role comes with progression and a opportunity to potentially further your skills and experience.
Job Types: Full-time, Permanent
Salary: £18,000.00 per year
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.