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Customer Account Manager

Customer Account Manager

Job Title: Customer Account Manager
Contract Type: Permanent
Location: Hengoed, Caerphilly
Industry: Contact Centres
Reference: HQ00008925_1657009476
Contact Name: Alex Milton
Contact Email:
Job Published: 05 July 2022
Job Description

Customer Account Manager ( Ergonomics )

£22,940 + pension, healthcare, life assurance, bonus and pay rise after probation

Hengoed

Are you passionate about customer service? Do you have experience of working in a manufacturing environment? Does the thought of working for a growing, highly successful company with excellent growth plans appeal to you?

If so, please read on.

We are currently recruiting for a Customer Account Manager to provide an excellent level of customer service to a number of high profile clients for a national manufacturer in Hengoed. This is a great opportunity if you are looking for a position with a clear career path and structured pay increases.

A Customer Account Manager you will:

- Provide an excellent level of service to key ergonomics accounts over the phone and via email.

- Work with key stakeholders to input new orders accuratley ensuring they have the correct specifications.

- Manage the status of the order through to manufacture

- Agree a production slot with planning where relevant

- Work with the Special Product Request (SPR) team to support fulfilment of non-standard orders

- Process customer amendments and confirm new details with customer

- Ensure key stakeholders are made aware of changes made close to the despatch date.

This is a varied, exciting role that can provide an excellent career path. As well as a competitive salary, you will benefit from excellent benefits such as private healthcare, life assurance, bonus and structured pay increases. The company in question is growing significantly and you will be joining the team at the right time.

For immediate consideration, please send your CV to Alex at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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