Customer Service Administrator

Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Pontypridd, Rhondda Cynon Taff
Industry: Contact Centres
Reference: HQ00006613_1641483806
Contact Name: Alex Milton
Contact Email:
Job Published: 06 January 2022
Job Description

Customer Service Administrator

£22,500 + excellent employee benefits & pay increase after probation


A great opportunity has arisen with one of South Wales' leading manufacturers due to an impressive period of growth and investment. Are you experienced in providing an excellent customer service? Do you enjoy building relationships? Are you looking for a varied position that can offer excellent long term career progression?

If so, we want to speak to you.

We are recruiting for a Customer Service Administrator to join a leading manufacturer in Treforest. Working in a fun, lively environment, you will benefit from excellent ongoing training and great satisfaction.

As Customer Service Administrator you will:

- Provide an excellent level of service to key clients

- input new orders, working with the Customer / Sales Team to ensure the order has the correct specifications, is entered onto the system correctly and managed through to manufacture

- Generate a Parts Check if delivery is required quicker than our standard lead time

- Configure the order in the order process system

- Clarify any ambiguous order requirements and work with clients and sales to establish a high standard of order specification prior to order processing.

- Support the Sales Team in the generation of urgent quotations if they are unable to generate them

- Book all deliveries in with the relevant client contact

This role is varied and interesting. No two days are the same and you will be working with a large catalogue of products that are to be manufactured. As well as a competitive starting salary, there is great scope for future development and pay increases based on level of experience and length of service.

For immediate consideration, please forward your CV to Alex at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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