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Customer Service Advisor

Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Permanent
Location: Nantgarw, Rhondda Cynon Taff
Industry: Administration and Office Support
Reference: MH1_1661268644
Contact Name: Paul Southard
Contact Email:
Job Published: 23 August 2022
Job Description

Vibe Recruit are recruiting for Customer Service Advisors to work with our successful and well-known client in Nantgarw.

As a Call Handler, your main duty will be supporting individuals and families during the process of settling down in their new communities within the UK.

Daily responsibilities of this role are:

  • Offering callers support and advice
  • Handling enquiries
  • Answering incoming calls and managing an inbox
  • Performing administrative functions
  • Updating online accounts
  • Processing caller correspondence

Full training is provided, it is desirable for the successful candidate to hold previous customer service experience.

Working hours - Monday to Friday

You will be required to follow a shift pattern consisting of alternating hours anytime between 8am - 8pm. Shift rotas will be released 3/4 weeks in advance and there is slight flexibility.

1 Saturday in every 3 is also required to be worked with 1 weekday off in lieu.

Salary: £10.47 increasing to £10.78 per hour.

Interviews are being held at the beginning of September with starts at the end of September and beginning of October.

Applicants must hold a valid in date passport in order to apply, due to a required DBS check.

The successful candidate will need to be computer literate with a willingness to learn and ability to show compassion to others.

If you think this is the right role for you, please apply today or call 02922 408250 for more information.

Vibe Recruit is acting as an Employment Business in relation to this vacancy.

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