Customer Service Advisor
|Job Title:||Customer Service Advisor|
|Location:||Ystrad Mynach, Caerphilly|
|Industry:||Administration and Office Support|
|Contact Name:||Rebecca Doyle|
|Job Published:||15 August 2019|
We are currently recruiting for a Customer Service Advisor on behalf of our client based in Penallta ( Ystrad Mynach )
To deliver a cashiering service in a face-to-face environment in line with financial regulations and agreed procedures at any one of our Customer Service Centres. Our Customer Service Centres are based at Penallta House - Tredomen, Pontlottyn, Bargoed, Blackwood, Risca, Newbridge and Caerphilly.
Provide high quality customer service across a number of Service access channels, acting as an 'advocate' for the customer.
Deliver a variety of service requests by accessing various services.
Pro-actively manage the life cycle of the service request.
Previous experience and proven ability in the delivery of customer services.
Ability to work as part of a team, and to be self motivated, working without close supervision.
Holds or committed to achieving an Institute of Customer Service Award or a similar recognised Service qualification.
5 GCSEs Grade A*-C or equivalent Level 2 qualifications on the Credit and Qualifications Framework.
Or Level 2 qualification on the Credit and Qualifications Framework.
If you would like to apply or get anymore information on this position, please submit your CV or give us a call on 02922 408250
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.