W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9wawjlifjly3j1axqvanbnl2jhbm5lci1kzwzhdwx0lmpwzyjdxq

Customer Service Advisor

Customer Service Advisor

Job Title: Customer Service Advisor
Contract Type: Contract
Location: Ystrad Mynach, Caerphilly
Industry: Administration and Office Support
Reference: CustServ_1565857206
Contact Name: Rebecca Doyle
Contact Email:
Job Published: 15 August 2019
Job Description

We are currently recruiting for a Customer Service Advisor on behalf of our client based in Penallta ( Ystrad Mynach )

Job Role:

To deliver a cashiering service in a face-to-face environment in line with financial regulations and agreed procedures at any one of our Customer Service Centres. Our Customer Service Centres are based at Penallta House - Tredomen, Pontlottyn, Bargoed, Blackwood, Risca, Newbridge and Caerphilly.

Job Purpose

Provide high quality customer service across a number of Service access channels, acting as an 'advocate' for the customer.

Deliver a variety of service requests by accessing various services.

Pro-actively manage the life cycle of the service request.

Job Requirements

Previous experience and proven ability in the delivery of customer services.

Ability to work as part of a team, and to be self motivated, working without close supervision.

Desirable Qualifications

Holds or committed to achieving an Institute of Customer Service Award or a similar recognised Service qualification.

5 GCSEs Grade A*-C or equivalent Level 2 qualifications on the Credit and Qualifications Framework.

Or Level 2 qualification on the Credit and Qualifications Framework.

If you would like to apply or get anymore information on this position, please submit your CV or give us a call on 02922 408250

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Get similar jobs like these by email

By submitting your details you agree to our T&C

Similar jobs