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Customer Technical Account Manager

Customer Technical Account Manager

Job Title: Customer Technical Account Manager
Contract Type: Permanent
Location: Ammanford
Industry: Permanent and Executive Recruitment
Reference: HQ00009883_1669813095
Contact Name: Alex Milton
Contact Email:
Job Published: 30 November 2022
Job Description

Customer Technical Account Manager

£45,000 - £50,000 plus additional employee benefits

Cross Hands Llanelli

Are you experienced in the food industry in a Technical / Quality role? Are you looking for an exciting, varied new role that offers a chance to work with some of the UK's leading retailers? Can you build strong relationships and manage multiple new projects?

If so, we'd like to hear from you.

We are currently recruiting for a Customer Technician Account Manager to join an award winning, national manufacturer in Cross Hands. This is a great opportunity if you are experienced in quality and want to work in a position where you will manage the day-to-day relationship between one of the UKs largest meat processors and one of the UKs largest, household name retailers in regard to Food Safety and Quality standards.

As a key representative of the Food Safety & Quality division of the company, this role will provide a real opportunity for personal growth and development. As Customer Technical Account Manager you will:

  • Work collaboratively between the customer and the company, ensuring that the company delivers the Food Safety & Quality requirements of the customer to the Technical and wider functions within the site.
  • Operate as the company representative with customer(s) in matters all related to Food Safety & Quality on the account.
  • Represent the Food Safety & Quality department in a positive and pro-active manner at customer head office meetings, including development gate meetings, technical reviews, product reviews etc.
  • Develop strong relationships with both the customers and the wider site teams ensuring that the company are the supplier of choice with the customer.
  • Be responsible for protecting at all times, the integrity of the company through positive and constructive actions and attitude.
  • Regularly review KPI's and drive actions along with the site teams to continually improve KPI's

This role comes with a competitive salary, additional benefits, excellent variation and a real opportunity for you to develop a key relationship with a leading UK retailer in a senior position for a leading manufacturer.

This is an important role for the ongoing success of the business and a chance for you to put your stamp on the quality function.

For immediate consideration, please forward your CV to Alex at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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