E - Commerce Operations Co-ordinator

E - Commerce Operations Co-ordinator

£28,000 + pension & additional benefits

Cardiff

Do you want to work for a national firm with a household name? Does the thought of joining a company that can offer an excellent working environment and a convenient location appeal to you? Are you looking for great variety and excellent future progression prospects?

We are currently recruiting for an E - Commerce Operations Co-ordinator to join a leading high street brand. Overseeing the CMS and making sure that all user interface options operate seamlessly, you will be responsible for ensuring the stability and optimal performance of the company website to deliver the best experience for both internal business and external users.

As E -Commerce Operations Co-ordinator you will:

- Monitor the customer journey, making use of A/B testing and other metrics/tools to suggest UX/UI improvements and identify opportunities to improve and increase CRO.

- Work closely with digital agency partners to support further insights and recommendations.

- Manage the day to day website updates and oversee the E-Commerce co-ordinator to ensure that the website assets are updated as required in.

- Action and verify discount code and basket rule functionality.

- Work closely with e -Commerce merchandising and digital marketing to ensure all required information is received in a timely manner.

- Ensure the website navigation is kept up to date and always seasonally appropriate

- Monitor and understand all customer touch points in the onsite customer journey and their browsing behaviour

Your systems management responsibilities:

- To further develop knowledge and understanding of all internal systems and processes (including Magento, RTD, GA, DeSL and Aptos) and possess effective skills within Microsoft Excel and Office.

- To display your knowledge and understanding of A/B testing (AB Tasty or similar).

- To work with the E - Commerce Merchandiser to action price management for web promotional activity, ensuring accuracy of data input onto the systems

- To produce and analyse reports as required to support the delivery of commercial targets.
Develop and monitor a plan for continual assessment and improvement of the website and associated user experience


As well as a competitive salary, a great working environment and first class support and career development, this role is highly varied and challenging. If you are looking for a role with a genuine industry leader, please get in touch!

For immediate consideration, please forward your CV to Alex at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.