IT Support Engineer

An exciting opportunity is immediatly available for a IT Support Engineer to join a leading manufacturing business with scope to learn and develop further. Whether you are a 1st Line Support Engineer looking for the next step in your career or an established 2nd Line Engineer this is a fantastic opportunity not to be missed!

The Role:

The main focus of the role will be to act as the face of IT, answering, managing and resolving user queries in a timely fashion.

Responsibilities:

• Support the Network and Infrastructure Manager to ensure the IT systems run efficiently, through a mixture of regular maintenance of current systems and implementation of new technology
• 1st and 2nd line support (receiving phone calls / emails and resolving the issues raised, logging them on the central Service Desk ticketing system
• Configuring, installing and ongoing maintenance / management of any device connected to the company network
• Ensuring that company processes for on-boarding users, off-boarding users, backups, endpoint protection are all followed, and any issues are flagged for attention and remediation
• Network Security: user profile / security access management (Windows AD)

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.