Technical Administrator

Technical Administrator - Cwmbran

I am recruiting on behalf of my client, based in Cwmbran, for a Technical Administrator to join their team.
This is a full-time, on-site position, working Monday to Friday, 8:30am - 5:00pm.

Key Responsibilities:

• Provide accurate and timely technical and commercial support to customers.

• Interpret customer requirements and prepare and issue detailed quotations.

• Deliver administrative support, including processing sales and purchase orders across all company sales divisions.

• Verify incoming customer orders to ensure compliance with sales quotation policies.

• Expedite customer purchase and sales orders through effective coordination with the supply chain.

• Assist customers in resolving technical queries or issues related to the company's product range and their applications.

• Ensure that all advice and information provided are accurate, up to date, and contribute to effective issue resolution.

• Develop and maintain a thorough understanding of the company's product range.

• Take responsibility for adhering to personal, departmental, and company procedures, as well as meeting KPI targets.

• Maintain accurate, organised, and detailed records and files for all customer jobs.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.