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Contact Centres

The contact centre industry generates over £600m for the Welsh economy and is currently experiencing a period of substantial growth.  We believe it is essential that the contact centre industry has the support of a specialist recruitment partner that is aligned to its specific needs.

We work in partnership with our clients to get a strong understanding of their company’s culture, values and requirements. We will only supply candidates who are the perfect match for a business, thereby reducing attrition rates.

Whether we are dealing with an inbound or outbound contact centre and no matter what size the operation is, Vibe Recruit will find the most effective staffing solution for you. We are experts at attracting and matching talented individuals at all levels and roles.



Contact Centres Jobs
  • Customer Services Administrator

    12 days ago

    Customer Services Administrator £22,940 rising to £24,280 + pension, healthcare, company bonus & additional benefits Treforest A great opportunity has arisen with one of South Wales' leading manufacturers due to an impressive period of growth and investment. Are you experienced in providing an excellent customer service? Do you enjoy building relationships? Are you looking for a varied position...

  • Account Manager

    13 days ago

    Account Manager Pencoed, up to £27,000 Full-time permanent contract Monday Friday days only Are you an Account Manager looking for an exciting new role? Or you have no experience, but you are hungry for career growth and developing yourself? Would you like to work convenient Monday - Friday hours? If yes, we would love to hear from you! One of our very successful clients based in Pencoed is now...

  • Customer Service Executive

    14 days ago

    Customer Service Executive £25,000 - £26,000 + pension Ystrad Mynach Does the thought of working in a multiple award winning manufacturer appeal to you? Are you looking for a new Customer Service role with great variety and the chance to work with high profile, household name clients? Do you want challenge, responsibility and most importantly, job satisfaction? If so, please read on. We are rec...

  • Customer Services Administrator

    16 days ago

    Customer Services Administrator £22,940 rising to £24,280 + pension, healthcare, company bonus & additional benefits Treforest A great opportunity has arisen with one of South Wales' leading manufacturers due to an impressive period of growth and investment. Are you experienced in providing an excellent customer service? Do you enjoy building relationships? Are you looking for a varied position...

  • Quality Assurance Officer

    21 days ago

    Vibe Recruit's client based in Romford are looking to aapoint a Quality Assurance Officer on a full time, permanent contract. This role is to ensure the Quality and Compliance of the internal and external contact teams are in line with the contractual Quality requirements from Clients. Key Responsibilities and Duties Completion of telephony call recording reviews on a weekly/monthly basis, as p...