Claims Handler

Vibe recruit are currently seeking a Claims Handler to join an award winning customer focused company based in Abingdon in Oxfordshire. Full training and supervision is provided in this role.

Key Accountabilities:

• Providing email and telephone based advice and support to customer's within agreed service levels.
• Raising purchase orders
• Investigating queries
• Updating weekly reports
• Handling complaints

Essential skills and attributes;

• Confident in dealing with calls both inbound and outbound
• Empathetic and calm nature
• Ability to work on own initiative
• Excellent prioritising skills
• Proficient in Microsoft Applications - Word, Excel, PowerPoint and Outlook.
• Excellent customer service skills

What can you expect from the company:

• No weekend working
• Monday to Friday - 37.5 hours per week
• Free Parking
• 25 days holiday per year
• Can purchase up to five days holiday per year

Our Values:

• We listen, are down to earth and supportive
• We're friendly with a can do attitude
• We care about our staff and clients
• Comprehensive training

For further information please contact Geri at Vibe Recruit.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.