Customer Service Advisor

Are you looking for a new office based Customer Service Advisor role? Would you like to join a family-owned company that are super friendly, helpful, and committed to creating a fun and enjoyable working environment for everyone? Join as a Customer Service Advisor and help them continue to grow their fantastic reputation and be part of the team as they expand & grow!

As Customer Service Advisor you will:

• Correspond with customers via email & the telephone
• Building great relationships
• Understand customer requirements and ensure that the company are meeting their needs
• Deal with customer queries/issues
• Accurately processing customers' orders received and updating CRM records
• Ensuring customers are aware of latest offers & services
• Arrange meetings for the Account Manager to visit customers
• Make outbound service calls to prompt/take customers order & provide status updates on outstanding orders

The Customer Service Advisor will have:

• A welcoming, confident and enthusiastic attitude and a professional telephone manner
• An ability to interpret customer's needs, offer solutions and up sell where appropriate
• Excellent communication skills at all levels and the ability to correspond with customers via email & on the telephone
• Build and grow your customer relationships
• Be a team player, keen to learn, grow & succeed
• This is not a call centre - for a full job spec, please apply ASAP!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.