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Customer Services Administrator

Customer Services Administrator

Job Title: Customer Services Administrator
Contract Type: Permanent
Location: Caerphilly
Industry: Contact Centres
Reference: 11757_1699885965
Contact Name: Alex Milton
Contact Email:
Job Published: 13 November 2023
Job Description

Customer Service Administrator

£23,000 + company pension and excellent career development


Do you have experience in Customer Service? Does the thought of making a real difference in a rewarding role appeal to you? Are you interested in working for an award winning company with 'Investors in People Gold' status?

If so, we'd like to hear from you.

We are currently recruiting for a Customer Service Administrator to work for an industry leading company in Caerphilly. It's a fantastic opportunity to join a well established team in a fun, lively working environment.

This is a varied role where you will be the link between the end customer and the manufacturing facility.

As Customer Service Administrator you will:

  • Use your communication skills to full advantage when handling a variety of calls from customers on a daily basis, liaising with production, planning and logistics
  • Display attention to detail when accurately inputting details, producing quotes, updating customers on the status of their orders and organising delivery slots
  • Showcase your organisational skills when responding to emails and queries from various stakeholders
  • Be a team player and work well not only with the customer service team but also with planning, design, production and other areas in the supply chain.
  • Have a professional approach when learning the details of a variety of different manufactured products and demonstrate a first class level of customer service when explaining these different products to customers

This is an exciting new position with a company that has a solid reputation for developing staff internally. This role will come with excellent ongoing training, and you will have the chance to take advantage of genuine career development opportunities.

As well as a competitive salary, this role comes with a company pension, a convenient location, and a fantastic working environment.

For immediate consideration, please forward your CV to Alex at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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