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Prison Custody Officer

Prison Custody Officer

Job Title: Prison Custody Officer
Contract Type: Permanent
Location: Wellingborough
Industry: Permanent and Executive Recruitment
Reference: PS/PW_1717685516
Contact Name: Paul Southard
Contact Email:
Job Published: 06 June 2024
Job Description

Vibe Care is a recruitment agency and proud to be working with G4S Care and Justice Service to recruit Prison Custody Officers.

Currently recruiting for PRISON CUSTODY OFFICER, Wellingborough

Hours: 40 hours or 44 hours per week

Permanent, Full Time with various shifts.

Starting salary at £26,750 rising to £29,750 (dependant on hours and length of service).

Benefits: Company Pension, free uniform, free on-site parking, local Gym discounts and extensive training and development.

Do you have excellent communication skills? Are you resilient? Do you want to be that person who makes a difference every day?

The philosophy is to rehabilitate offenders and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. The aim is to create an environment in which staff and prisoners feel safe.

Prison Custody Officers (PCOs) are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a 'typical' Prison Custody Officer. We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required.

The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment.

You will have a number of key responsibilities that assist Prisoner reform, as well as playing a key role in providing prisoners with structure and routine, making sure they get to work in the morning, are actively engaging in education and the prison regime and are secure in their cell in the evening.


Prison Officers or Prisoner Custody Officers (PCOs) are key to the effective running of our prisons and working as a Prison Custody Officer, you would get involved in making sure the prison is safe and secure as well as assisting prisoner's reform.

You would also play a key role in giving prisoners structure and routine and ensuring that they are secure in the evening. You would be dealing with a wide variety of people as well as following processes and procedures in line with training and regulations.


  • Ensuring the prison is safe and secure at all times, ensuring compliance with safe working procedures
  • Ensuring all prisoners are accounted for each day - checking on their wellbeing as well as their presence
  • Making sure prisoners attend work, education or other activities as required
  • Securing prisoners in their cells
  • Searching prisoners, cells and premises, confiscating prohibited items, and completing all relevant paperwork
  • Helping prisoners to address offending behaviour whilst reinforcing positive behaviour
  • Acting as a role model, demonstrating positive behaviours and always behaving in line with our company values
  • Supporting and protecting prisoners who are experiencing difficulties
  • Contributing to the control of incidents and emergencies when required
  • Maintaining prisoner records, documentation and reports
  • Escorting prisoners to hospital appointments and other locations


The ideal candidate would have:

  • A checkable personal history including periods of education, employment, travel and unemployment
  • Ability to build trust with others and who are trustworthy, objective and consistent in their approach
  • Ability to keep calm under pressure
  • Excellent interpersonal and communication skills, connecting with people from different backgrounds
  • Ability to closely follow processes and procedures
  • Attention to detail and alert to any changes that may indicate an increased risk or unusual situation


If you join, you can be sure that you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career.

Your initial training lasts for 8 weeks, where you will receive comprehensive training, which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety.

The team have a real opportunity to make a difference and encourages people to improve the way the prison is operated and develop new ways of working to improve safety and better support prisoners. If you join, you'll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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