Project Support Analyst

Are you experienced in procurement, stock management, or ordering, with a strong ability to build relationships across departments?

Vibe Recuit's client is currently looking for someone to support the Buying and Merchandising Department during an exciting upgrade of their core IT systems.

This role involves working closely with multiple teams to understand current processes, test new systems, and help ensure a smooth implementation. Retail store experience would be a bonus, as would any exposure to system testing or merchandising environments.

Key Responsibilities:

• Understand and document current business processes, highlighting problems and opportunities.

• Help identify system issues and support their resolution.

• Assist in writing and executing a thorough testing plan for the upgraded system.

• Maintain clear documentation of issues and proposed solutions.

• Support implementation by helping draft user documentation and assist with user training.

What We’re Looking For:

• Experience in IT system testing, procurement, buying, or merchandising.

• A methodical and detail-focused approach.

• Logical problem-solving skills.

• Able to manage your own work stream independently.

• Strong verbal and written communication skills—essential for liaising between users, IT, and suppliers.

• 12 month fixed term contract  salary £25k-£35k depending on experience. 
• Pension contribution.
• Career progression opportunities.
• Employee discount scheme.
• Monday – Friday 9-5 office based in Cardiff

To be considered for this role please upload your CV or call Naomi on 07506 949615.