Sales Support Administrator

Sales Support Administrator

Up to £28,500 + company pension and bonus scheme

Bridgend

Fixed Term Contract - 12 months (Maternity cover)

Are you a skilled Administrator with excellent communication skills? Does the thought of joining a cutting edge, international manufacturer that can boast an excellent working environment and a great reputation appeal to you?

We are currently recruiting for a Sales Support Coordinator to join an industry leading company in Bridgend. The company in question manufactures hi-tech capital equipment for worldwide export and you will play an important role in acting as a key point of contact between customers and the Company to facilitate the placing and processing of customer orders.

As Sales Support Administrator you will:

* Act as a primary point of contact within the sales team for customers' incoming enquires.

* Maintain contact with customers, particularly key accounts, by telephone and email to enable good working relationships.

* Gather, record and process information on customer requirements to generate service and spare parts quotations.

* Coordinate and pass information to other team members as required, to enable customer requirements to be analysed and responded to correctly.

* Maintain a clear picture of all concurrent customer enquiries and requirements and to manage these to ensure they are followed through and responded to in an efficient and timely manner.

* Monitor all outstanding quotations and systematically follow up on these to expedite the receipt of orders.

* Update and maintain the quote log and enter data and sales leads into the CRM system, generating reports and forecasts when required.

* Process customer orders through to completion including managing any adjustments; set up contract reviews and generate the paperwork for service and finance departments.

* Support our two overseas offices; processing and administration of paperwork for quotes and sales orders and general CRM enquires.

You will have prime responsibility for ensuring customers are fully satisfied in relation to their requirements for the provision of quotations and placement of orders for spare parts and services.

As well as a competitive salary, you will benefit from excellent support, great training and the chance to work in a friendly, welcoming team. This is a 12 month fixed term contract role but for the right person, there could be potential for this to become permanent.

For immediate consideration, please forward your CV to Alex at Vibe Recruit today

Vibe Recruit is acting as an Employment Business in relation to this vacancy.