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Senior IT Technician

Senior IT Technician

Job Title: Senior IT Technician
Contract Type: Permanent
Location: Swansea
Industry: Administration and Office Support
Reference: Swansea_1705677549
Contact Name: Saskia Parker
Contact Email:
Job Published: 19 January 2024
Job Description

Senior IT Technician

Up to £35,000 + early finish on a Friday

Full Time, Permanent

My client based near Neath are seeking a Senior IT Technician to join their well-established successful business in the manufacturing industry.

The primary role of the Senior IT Technician is to provide general IT support across site, administering and installing hardware/software and undertaking fault diagnosis and project work.

As a Senior IT Technician you will be required to:

  • Ensure IT targets are met within KPI deadlines, without compromising quality or control of costs.
  • Maintain Excel/Macro's/XMS/Access Databases.
  • Set up and install any new equipment.
  • Perform Software/Hardware installations and computer moves where required, logging faulty equipment with third parties when necessary.
  • Perform file recoveries.
  • Update and maintain IT Hardware/Software register.
  • Provide first and second line support PC Hardware and Software queries, logging all queries through the IT Helpdesk System.
  • Ensure awareness of how to access and execute the disaster recovery plans.
  • A passion for Information Technology and desire to provide management with quality reports.
  • Promoting the helpdesk as the primary contact point between the IT department and the user community.
  • Consider potential opportunities to further exploit the functionality and data held within the existing operational business systems, and make relevant recommendations to the system owner, user group and/or senior management team.

This is a permanent role, Monday to Friday with hours of work being Monday to Thursday 08.00 - 16.30 Friday 08.00 - 14.30

For immediate consideration, please forward your CV to Saskia at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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