Service Receptionist - Automotive

We are recruiting on behalf of a reputable automotive service centre in Billingshurst for an experienced Service Receptionist. This role is perfect for someone who thrives in a customer-facing environment, is highly organised, and has solid experience using the TechMan garage management system.

Key Responsibilities

• Act as the first point of contact for customers - in person and over the phone
• Book in vehicle services, repairs, and MOTs using the TechMan system
• Provide accurate estimates and updates to customers
• Liaise between customers and the workshop to ensure timely progress updates
• Create and manage job cards, invoices, and service records
• Handle payments and end-of-day reconciliation
• Support the Service Manager and wider team with general administration

About You

? Previous experience in a motor trade customer service or service advisor role
? Proficient in using TechMan garage management software (essential)
? Confident communicator with a professional and friendly manner
? Highly organised with the ability to multitask in a busy reception area
? Good IT skills - comfortable using email, calendars, and digital filing systems
? A team player with a customer-first attitude

What's on Offer

• Competitive salary based on experience
• Friendly and professional working environment
• Ongoing training and development
• Free parking on site
• Staff discounts on vehicle servicing and repairs

To apply, please submit your CV or call Gemma on 01869 321322 to discuss this opportunity in more detail.

Vibe Recruit is acting as an Employment Business in relation to this vacancy.