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Contact centres

The contact centre industry contributes over £600 million to the Welsh economy and is currently experiencing significant growth. To support this expanding sector effectively, it is crucial to partner with a recruitment specialist who understands its unique demands.

At Vibe Recruit, we collaborate closely with our clients to gain a deep understanding of their company culture, values, and specific needs. By focusing on finding candidates who are the perfect fit, we help minimise attrition rates and enhance overall performance.

Contact Centres
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Sector jobs

Our specialist-led approach and local market expertise equip Vibe to recruit into multiple industries.

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Customer Service Administrator
£23,000 - £24,000
Ystrad Mynach , Permanent

Benefits

Sector advantages

These sectors operate 24/7, 365 days a year and with constantly changing regulations, it can be tricky to have the right people in place.
Customer Service Focus

Contact centre roles are essential in delivering excellent customer service and resolving issues, which can be highly rewarding.

Skill Development

Working in a contact centre enhances communication, problem-solving, and multitasking skills.

Flexible Working Options

Many contact centres offer flexible working hours, remote work options, and part-time roles.

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Contact Centres

Connect with

Vibe Recruit

Whether your contact centre handles inbound or outbound operations, or operates on a large or small scale, we are committed to delivering the most effective staffing solutions.

Our expertise lies in attracting and matching talented individuals across all levels and roles, ensuring you get the best fit for your needs.

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Our work

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