Customer Service Advisor

Customer Service Advisor

£28,000 - £29,000 + company pension, life assurance x 3, employee assistance programme and more

Blackwood

Are you an experienced Customer Service Advisor with a strong background in manufacturing? Does the thought of joining a rapidly growing company that can offer excellent security and realistic prospects for progression appeal to you? Are you looking for great variety and the chance to work on a number of high profile projects for some of the UK's biggest retailers?

If so, we'd like to hear from you.

We are currently recruiting for a Customer Service Advisor to join a forward thinking, well established manufacturer in Blackwood. This is a great opportunity to join a growing business in a role where you can thrive and showcase your excellent people skills.

Reporting directly to Business Development Manager, as Customer Service Advisor you will:

- Work with the wider production departments so teamwork is essential.

- Ensure Customer Satisfaction and business growth.

- Manage the operational and administrative requirements of all customers.

- Deal with inbound communication from customers and assist with general queries

- Update customers on their outgoing orders and process new purchase orders on behalf of the customer

- Arrange weekly updates with key customers to discuss updates and ongoing concerns.

- Liaise with hauliers to arrange and coordinate deliveries

You will need a UK Driving licence and access to a car for this role as there may be times where off site meeting attendance is required.

This is an exciting, permanent position for a growing, industry leading manufacturer. As well as a competitive salary, you will benefit from impressive employee benefits and great variety.

For immediate consideration, please forward your CV to Alex at Vibe Recruit today.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.