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Machinery Equipment Parts Advisor

Machinery Equipment Parts Advisor

Job Title: Machinery Equipment Parts Advisor
Contract Type: Permanent
Location: Kidlington
Industry: Administration and Office Support
Reference: HQ00008058_1649364016
Contact Name: Jerry Hayman
Contact Email:
Job Published: 07 April 2022
Job Description

Machinery Equipment Parts Advisor - Kidlington/Oxfordshire - £24,000

Role: Machine Equipment Parts Advisor

Field: Machinery/Industrial Engineering/Customer Service/Service Counter/Telephone Sales

Reporting to: Parts Supervisor and Depot Manager

Salary: £24,000 plus 5% Commission

Benefits Include: Starting holiday allowance (22 days plus bank holidays), Tool allowance, Death in Service Scheme (4 x last P60), Private medical health (contributory), free staff parking,

A Machine Equipment Parts Advisor is required to work for a leading machinery equipment manufacturer based around Oxfordshire.

The role:

The main purpose of this role is offer assistance in all sectors of the Parts and Service departments, including the workshop. This will involve assisting with customer enquiries/orders and make associated sales in order to meet customer targets and expectations as well as promoting and selling parts to new and existing customers.


  • Build strong and positive relationships with customers
  • Take parts orders and cross sell in order to meet company targets and support all campaigns
  • Answer all in-coming calls and respond to messages promptly
  • Maintain correct stock levels off the shelf and distribute parts accordingly
  • Attend service counter area and take orders/enquiries from Service Engineers
  • Ship parts using FedEx to remote Engineers
  • Ensure parts for service jobs are picked and ready for the Engineer
  • Action parts returns and document appropriate paperwork
  • Ensure company credit control procedures are maintained at all times
  • Ensure that the Parts department and Yard are kept clean and tidy
  • Operate forklift in a safe and responsible manner

Skills and Experience:

  • Parts background is desirable, however candidates with general knowledge of parts may be considered
  • Automotive, truck or car experience, or dealership background is desirable
  • Proven record of making calls resulting in sales is desirable
  • Knowledge of ADP and TBS desirable but training will be given
  • Clean driving licence and good driving record
  • Forklift truck driving licence is desirable but training will be provided)
  • Availability to work Saturday morning Rota as overtime (usually 2 in 5 Saturday mornings)
  • Candidates must be willing to provide Proof of right to work in the UK

To apply for this fantastic opportunity please send across your updated CV or call Jerry

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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