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Customer Service Administrator

Customer Service Administrator

Job Title: Customer Service Administrator
Contract Type: Permanent
Location: Caerphilly
Industry: Administration and Office Support
Reference: HQ793_1668169096
Contact Name: Naomi Gibbs
Contact Email:
Job Published: 11 November 2022
Job Description

Vibe Recruit's client based in Caerphilly are looking to recruit a Customer Service Administrator on a full time, permanent contract.

Purpose of the role:

To enable the company to achieve excellent levels of Customer Service and to ensure customers receive a positive professional response when contacting the business.

The Customer Services Administrator will be responsible for the following:

* Ability to learn, develop general knowledge of company, products, services and pricing.

* Communicate orders against stock, check delivery schedules and analysing sales history.

* Provide excellent customer service by keeping the customer fully updated on status of order.

* Communicate with staff in relevant department: sales, technical services, production, warehouse, to confirm the status of customer orders/technical service and resolve any customer issues.

* Maintain a professional attitude when dealing with all customer visits (meet & greet).

Working hours:

Monday-Friday 8:30am till 16:45pm.

For more information, please contact Naomi on 07506 949615.

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

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